FAQ
01. What is QuickPlant?
QuickPlant is an online plant store that offers a wide variety of indoor and outdoor plants, planters, and gardening accessories. We focus on delivering healthy plants with care tips to help you grow a green space at home.
02. How do I place an order?
To place an order, browse our online store, select the plant you like, choose the pot size and add-ons if needed, and complete the checkout process with secure payment options.
03. Do you deliver plants all over India?
Yes! We deliver plants to almost every major city and town in India. Delivery charges may vary depending on your location and the size of your order.
04. How are the plants packaged for delivery?
We package plants carefully with protective materials to prevent damage during transit. Fragile plants are wrapped individually, and soil is secured to minimize spillage.
05. How long will my order take to arrive?
Orders usually take 3–7 business days to arrive, depending on your location. Once shipped, you will receive a tracking link to monitor your delivery in real time.
06. Can I return or replace a plant if it arrives damaged?
Yes! We offer a replacement or refund for damaged plants. Please contact our customer support within 24 hours of delivery with a photo of the plant.
07. Do you provide care instructions for plants?
Absolutely! Each plant comes with detailed care instructions including watering, sunlight, and maintenance tips. You can also check our blog for additional guidance.
08. Can I customize my plant order?
Yes, you can customize your order by selecting pot styles, plant sizes, and add-ons like fertilizers, decorative stones, or planters.
09. What payment methods do you accept?
We accept multiple payment options including credit/debit cards, UPI, net banking, and popular digital wallets. All transactions are secure and encrypted.
10. Do you offer plant subscriptions or gifting options?
Yes! QuickPlant offers monthly plant subscription boxes and gifting options. You can schedule deliveries, add personalized messages, and send plants directly to loved ones.
