Shipping & Delivery Policy
Last Updated: 05-08-2025
At Quick Plant, we are committed to delivering your plants and gardening products safely, quickly, and in the best condition possible. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing Time
- All orders are processed within 1–2 business days after receiving payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- If there is a delay due to stock unavailability or other issues, we will notify you via email or phone.
Shipping Methods & Timeframes
We offer the following shipping options:
- Standard Delivery: 3–7 business days (depending on location)
- Express Delivery: 1–3 business days (available in select cities)
- Same-Day Delivery: Available in selected service areas for orders placed before [specific time].
Delivery times may vary depending on the delivery address and unforeseen circumstances such as weather conditions, transport delays, or high-demand periods.
Shipping Charges
- Shipping charges are calculated at checkout based on weight, dimensions, and delivery location.
- Free shipping may be offered for orders above a certain value (as specified in ongoing promotions).
Delivery Areas
We currently deliver across [list your service areas — e.g., major cities in India].
If your area is outside our delivery network, we will contact you to discuss possible alternatives.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email/SMS to monitor its status in real time.
Delivery Conditions
- Ensure someone is available at the delivery address to receive the package.
- For plant deliveries, we ensure proper packaging to maintain freshness and quality during transit.
- If a delivery attempt is unsuccessful, the courier may reattempt or hold the package for pickup, depending on the shipping provider’s policy.
Damaged or Missing Items
- If your order arrives damaged, please contact us within 24 hours of delivery with photos of the package and item(s).
- For missing items, notify us within 48 hours so we can investigate and resolve the issue promptly.
Contact Information
Transcodezy IT Solutions Pvt. Ltd.
301, Ambika Pinnacle, Mota Varachha, Surat – 394101, Gujarat, India
info@transcodezy.com | +91-9510249833